There are two ways on iPhone and iPad. Both set up mail, calendars and contacts together.
| Exchange (recommended) | Profile | |
|---|---|---|
| New mail notification | Instant | Periodic (iOS checks every 15 minutes) |
| Mail, calendars, contacts | Yes | Yes |
| Tasks | Yes (in the Reminders app) | No |
| Setup | 2 minutes, you type the server name | 1 minute, you install a file |
Method 1: Exchange (recommended)
- Tap Settings → Mail → Accounts → Add Account → Microsoft Exchange.
- Enter your address (e.g.
ali@firmaniz.com) in Email and any name in Description, tap Next. - When asked "Sign in to your Exchange account using Microsoft?", choose Configure Manually.
- Enter your password and tap Next. (If 2-step verification is on, enter an app password here, see Security.)
- If server details are requested:
- Server:
webmail.weblibi.com - Domain: leave empty
- Username: your full email address
- Server:
- Tap Next, choose what to sync (Mail, Contacts, Calendars, Reminders) and tap Save.
Note: The first sync can take a few minutes depending on the size of your mailbox. iOS downloads the last month of mail by default (half a minute for a 30,000-message mailbox we measured). For older mail search in webmail, or choose 3 or 6 months under Settings → Mail → Accounts → (your account) → Mail Days to Sync. No Limit makes the first sync of a mailbox with tens of thousands of messages very long (measured: over half an hour) and drains the battery.
Method 2: Profile (one file)
- On the iPhone open this address in Safari (with your address):
https://webmail.weblibi.com/mobileconfig?email=ali@firmaniz.comIf you are signed in to webmail, the same link is the Download iPhone / iPad profile button under Settings → Application → Mail client setup. - Answer Allow to "This website is trying to download a configuration profile".
- Open Settings and tap Profile Downloaded at the top (or Settings → General → VPN & Device Management).
- Tap Install and enter your passcode. The profile may show "Not Verified": the file came directly from webmail.weblibi.com over an encrypted connection; the warning appears because the profile is not digitally signed.
- Enter your email password when asked (it may be asked separately for mail, calendars and contacts).
The profile contains no password. To remove it: Settings → General → VPN & Device Management → Weblibi → Remove Profile.
Method 3: Manual IMAP (mail only)
Settings → Mail → Accounts → Add Account → Other → Add Mail Account, then the IMAP tab:
| Field | Incoming mail server | Outgoing mail server |
|---|---|---|
| Host name | mail.weblibi.com | mail.weblibi.com |
| User name | your full email address | your full email address |
| Password | your email password | your email password |
After saving, open Account → Advanced: incoming Use SSL: on, port 993; outgoing server Use SSL: on, port 587.
Troubleshooting
- "Unable to verify account information": make sure the user name is your full email address and the password is correct. If you can sign in to webmail with the same password, it is correct. With 2-step verification on, the phone needs an app password.
- Calendar missing: Settings → Calendar → Accounts → (your account) must have Calendars switched on.
- No new mail on the phone but it is in webmail: under Settings → Mail → Accounts → Fetch New Data your account must be Push or Fetch.
- If you were migrated and the phone still uses the old account: Migration FAQ.